It is very frustrating when you connect your device to Spectrum WIFI but it still does not connect to the internet. This will act as an hindrance to all your activities. There are various reasons for Spectrum wifi says connected but no internet. For instance, issues with your device, the router or the connection provided by your Internet Service Provider. These are some of the reasons why your internet connection may be acting up. In this blog, we will discuss easy ways to fix your internet connection. You can do so by restarting your router as it works most of the time. If this does not solve your issue then try connecting another device and check if it is connecting to the internet. In this way, you will know if it connects that the problem is with your computer or mobile phone.
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Fixing Spectrum wifi says connected but no internet
There are various occasions when you face lack of internet connection even after the WIFI is switched on. The cause may be a broken cable, issues with your ISP or other. You will notice that the LED internet light on your router will blink whenever there is a disruption in internet connection. So, you can either restart or reboot your router and check if the internet connection starts running again. If the device is still unable to connect to the internet even after the WIFI is on then you should contact Spectrum and report the issue. They will tell you whether they are servicing their network lines or replacing cables. But if this is not the case then they will send professionals to your home for correcting the problem.
Problem with your device
After resetting your router, you should check your internet connection with two or three devices. If the device is still failing to connect to the internet then the problem is with your device and not the router. Mostly, this means that your Wi-Fi adapter is not receiving data so that it can connect to the internet. So, the first step is to restart your device and check whether it is now able to connect to internet. Please ensure that Spectrum Wi-Fi is on while doing so.
If restarting does not affect it, then you should do a right-click on WIFI icon available at your taskbar and click on “troubleshoot problems”. After doing so, Windows will try to fix the problem for you and it will allow your PC to connect to the internet. You should take your device to a professional if the problem still subsist. It also applies to your smartphone. You should restart your smartphone so that it can enable it to connect to the internet once again.
DNS cache conflict
All the websites you access are stored here so that the pages load fast when you access them again. However, it is possible that DNS cache is corrupted by virus which will prevent your device from connecting to internet. It can happen because the virus causes the IP address to fail in corresponding with the initial IP address. You can easily solve this problem by flashing your DNS cache. Then, just restart your device and check if it is able to connect to internet.
Outdated wireless standard
There is a chance that the standard of your router is not compatible with your device. In this case, your device will not be able to connect to the internet even if Spectrum Wi-Fi is on. For instance, if your device uses the 802.11b standard then it will be unable to connect to a router using the latest 802.11ac standard. Therefore, you should update your device so that it can become compatible with the WIFI standard and connect to the internet. However, if it is still unable to then you have no other option than to replace your device.
| Problem | Solution |
| DNS cache conflict | Flashing your DNS cache |
| Problem with internet connection | Reboot or restart your router |
| Problem with device | Restarting the device |
| Outdated wireless standard | Update your device or replace it |
Conclusion
We have discussed all the the major issues that will prevent your device from connecting to the internet even after Spectrum Wi-Fi is on. You will easily be able to troubleshoot the problems as we have mentioned in the blog above. We hope that your problem of Spectrum wifi says connected but no internet gets solved with the help of this blog. Thank you for reading this blog!